Frequently Asked Questions
Everything you need to know about your Dia Display Studio experience.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a refund or size exchange.
Are your materials sustainably sourced?
Dia Display Studio is committed to ethical fashion. We source high-quality, durable fabrics from certified suppliers who prioritize environmental responsibility and fair labor practices.
Can I track my order once it has been shipped?
Yes, once your order leaves our studio, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.